alerts channel to stay updated on service status and important project updates. This channel is subscriber-only. To get access, open Get access and use Channel button in bot’s chat.
This is a broadcast channel. You receive official updates quickly, without support chat noise.
What we post
- Incident alerts when service quality drops or access is unstable.
- Planned maintenance windows with expected impact and timing.
- Security and policy notices that affect customer usage.
- News and announcements about releases, changes, or milestones.
- Resolution updates when incidents are closed.
How to use the channel
- Join
alertschannel in Telegram. - Set notifications to All messages if you need immediate updates.
- Pin the channel so you can check status quickly during incidents.
- Use support for help requests. Keep
alertsfor announcements only.
Update format
Most posts include:- Affected service or feature.
- Expected customer impact.
- Next update time when available.
Next steps
- Need direct help? Open Support.
- Need onboarding details? Open Get access.