FAQ

Answers to the most common questions about the TeamDominant subscription, apps and troubleshooting.

This section collects answers to the questions support hears most often. If yours is not here, message us — the link is at the end of the page.

Quick answers

Where do I get my subscription link? In your account (bot or website), press Install. There is a button that adds the subscription to the app for you and a Copy link button. More in Installation.

Which app should I use? We recommend Koala Clash on every platform, plus Rabbit Hole on iPhone and FlClashX on Android and Windows. Happ, NekoBox and Throne are not supported. Full list in Installation.

It says “Device limit exceeded”. Every app on every device counts as a separate device. Remove the ones you no longer use in your account. More in Subscription & devices.

YouTube, Telegram or some website does not work. Update the profile, switch the server and go through the checklist in Something is not working.

Mobile internet does not work. Try the linked profile (LTE / WL) — it is made for networks where the main subscription struggles. More in Subscription & devices.

How do I turn off auto-renewal? Your account → Payments. More in Payments.

How do I send a website or a game through the VPN? On a computer, with rules in Koala Clash or FlClashX — see Routing rules.

Sections

InstallationApps for every platform and the first connection.

Subscription & devicesDevice limit, subscription link, revoking, linked profile.

PaymentsRenewal, plan changes, extra devices, auto-renewal, refunds.

Something is not workingStep-by-step diagnostics and common errors.

Routing rulesSend a website, game or app through the VPN or around it.

Rules & limitsTorrents, games, AI services and what the VPN does not do.

Didn’t find an answer?

Message support through your account on infra.dominants.link or by email at support@dominants.link.